Allaris respects the privacy of anyone who uses the Allaris Web site (www.allaris.ca) and the Allaris hosted OnDemand or hosted OnSite applications (the “Solutions”).
Allaris gathers important information from our visitors and customers. We publish this Privacy Policy to communicate how we gather and use information about you, how we protect it, and how you can participate in its protection.
We reserve the right to change this Privacy Policy. If we change it, we will provide notification of the change at least thirty (30) business days before the change takes effect and include directions for how you can respond to the change.
Collected Information
Allaris does not distribute or share customer e-mail addresses, except as may be required by law.
Allaris uses the information we collect to set up the Solutions for individuals and their organizations. We may also use the information to contact customers and prospects to further discuss their interest in our company, the Solutions we provide and ways we can improve them, and to send information such as announcements of promotions and events regarding our company or partners. We may also e-mail a customer newsletter and updates about the Solutions or the company. You can opt out of receiving these communications by replying to them at the time they are distributed or at any time by e-mailing support@allaris.com.
All financial and billing information that we collect through the Allaris Web site and the Solutions is used solely to bill for the Solutions. Allaris does not use this billing information for marketing or promotional purposes. Except as we explicitly state at the time we request information we do not disclose to any third party the information provided.
Allaris has referral relationships with third-party companies and individuals (“Referral Partners”) who refer their customers to Allaris. Customers who become paying users of an Allaris Solution through a Referral Partner are considered customers of both Allaris and the Referral Partner. Allaris and a Referral Partner may share customer contact as well as account, financial and billing information with respect to their joint business relationship with the customer. The sharing of this information allows Allaris and the Referral Partner to establish the identity of the shared customer and determine referral fees owed. This sharing also allows Referral Partners to provide consolidated billing services to the shared customer. Allaris does not share your business data with Referral Partners.
Allaris has integration relationships with third-party companies and individuals (“Integration Partners”). These relationships extend the functionality of the Solutions and the Integration Partner application or service (“Integrated Service”) by allowing the Solutions and the Integrated Service to exchange customer data and to establish linked business processes between the two. Customers who pay Allaris for use of the Solutions and use this Integrated Service are considered customers of both Allaris and the Integration Partner. Allaris and an Integration Partner may share customer contact, account, financial and billing information, and business data with respect to their integrated business relationship with the customer. The sharing of this information allows Allaris and the Integration Partner to establish the identity of the shared customer and determine referral fees owed. This sharing also allows the Integration Partner to provide consolidated billing services to the shared customer and allows for the enhanced functionality of the integrated service.
Allaris uses a third-party intermediary to manage credit card processing. This intermediary is solely a link in the distribution chain and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.
Other third parties, such as content providers, may provide information on the Allaris Web site, but they are not permitted to collect any information, nor does Allaris share any personally identifiable user information with these parties.
Allaris customers use Allaris applications to host data and information. Allaris will not review, share, distribute, print, or reference any such data except as may be required by law. We will view or access individual records only with your permission (for example, to resolve a problem or support issue). Of course, users of the Solutions are responsible for maintaining the confidentiality and security of their user registration and passwords.
Allaris may also collect certain information from visitors to the Allaris Web site and customers of the Solutions, such as Internet addresses. This information is logged to help diagnose technical problems and to administer the Allaris Web site and Solutions in order to constantly improve quality. We may also track and analyze non-identifying and aggregate usage and volume statistical information from visitors and customers and provide such information to third parties.
Cookies
Cookies are files Web browsers place on a computer’s hard drive. They are used to help us authenticate clients and provide timesaving shortcuts and preferences. Allaris uses a persistent encrypted cookie, if the client requests, to save and retrieve individual authentication information as well as other per-client device preferences. When a visitor follows a link to the Allaris Web site from an affiliate or promotion, Allaris stores information about that affiliate or promotion in a session cookie. Acceptance of these cookies is optional.
Third Party Sites
The Allaris Web site and online applications contain links to other Web sites. Allaris is not responsible for the privacy practices or the content of these other Web sites. Customers and visitors must check the policy statement of these others Web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is your responsibility to keep such information private and confidential.
Security
Allaris has security measures in place for the Solutions to help protect against the loss, misuse and alteration of the data under Allaris’s control. When the Solutions are accessed using Microsoft Internet Explorer versions 6.0 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure data is safe, secure and available only to you. Allaris also implements an advanced security method based on dynamic data and encoded session identifications and hosts the Solutions in a secure server environment using a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, Allaris requires unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of data.
Additional Information
Questions regarding this Privacy Policy or the security practices of the Solutions should be directed to Allaris’s Security Administrator by e-mailing security@allaris.ca.
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